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Comms from Dodge

1689 Views 3 Replies 2 Participants Last post by  Chipshot, 
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Sent this to some of the Leadership at Dodge:

Greetings,

Being leaders of this project, I wanted to direct your attention to current customer sentiment: Sooo ridiculous!

Many feel lost or abandoned due to the need for clear communication from the company on delivery updates and status reports.

It may be helpful to validate the speculation of Hornets being stalled for delivery until March for the sake of marketing, etc: Hornet deliveries delayed until mid March

Regardless of your actions, I think it is important you understand pain points of your current customers.

Cheers.
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Their reply:
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This may help improve company-customer comms - probably not. But it seems like more and more hints converge on the Mar-Apr timeline.
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Chipshot
zYp5DL5gAD4h9eKX said:
Sent this to some of the Leadership at Dodge:

Their reply:
View attachment 454

This may help improve company-customer comms - probably not. But it seems like more and more hints converge on the Mar-Apr timeline.
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Is anyone else finding the reply difficult to read? And, out of curiosity, did you have individual addresses or receive a response to an email sent to a generic Dodge mailbox?
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Chipshot
zYp5DL5gAD4h9eKX said:
Individual addresses that I found on the interwebs :) Generic inboxes rarely get a response.
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Fiat and Alfa Romeo are both responsive, if not always helpful.

How about a larger/clearer version of that reply?
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